Terms and Conditions for Enterprise Services.

These Terms and Conditions constitute a legally binding agreement between you (the "Client", "Customer", or "User") and The Global IT Services ("we", "us", or "our"). By accessing our website (https://theglobalitservices.com), submitting inquiries, executing a Statement of Work, or engaging any of our technology, hosting, bookkeeping, or consulting services, you acknowledge that you have read, understood, and agreed to be bound by these terms.

If you are entering into this agreement on behalf of a corporation, partnership, or other legal entity, you represent and warrant that you possess full authority to bind that entity to these terms.

The Global IT Services provides specialized business technology and operational solutions, including:

• QuickBooks Cloud Hosting: Dedicated remote desktop cloud environments for QuickBooks Desktop, Premier, and Enterprise editions.
• Cloud for QuickBooks Online: Automated daily backups, revision history, and 1-click restore functionality for cloud accounting ledgers.
• Cloud Infrastructure & IT Management: Multi-cloud architecture setup, maintenance, monitoring, and automated disaster recovery on AWS, Azure, and Google Cloud.
• Full-Cycle Bookkeeping: Daily transaction categorization, bank reconciliations, payroll administration, and monthly financial reporting.
• Custom Software & Web Development: Web applications, client portals, and e-commerce solutions built to client specifications.

The Global IT Services operates as an independent service provider of cloud hosting, systems administration, and bookkeeping solutions. We are not affiliated with, sponsored by, authorized by, or endorsed by Intuit Inc.

QuickBooks, QuickBooks Pro, QuickBooks Premier, QuickBooks Enterprise, and QuickBooks Online are registered trademarks and service marks of Intuit Inc., registered in the United States and other jurisdictions. All other third-party trademarks, product names, and company logos referenced on our website remain the property of their respective owners.

For clients utilizing our dedicated cloud hosting solutions:

We believe you should maintain complete control over your business assets:

• Client Data: You retain exclusive ownership of all accounting data, company files, customer records, financial ledgers, and proprietary documents uploaded to or processed through our systems.
• Custom Software Deliverables: Upon payment of applicable fees, all custom source code, website architectures, database schemas, and digital designs built specifically for you under an executed contract are transferred to your ownership with zero proprietary lock-in.
• Root Access: Server logins, root credentials, repository ownership, and DNS management remain accessible to you.

Hosting and monthly managed services are billed on a recurring monthly or annual basis as specified in your agreement. Invoices are payable upon receipt or automatically charged to your authorized payment method on file.

Subscriptions renew automatically unless cancelled in writing with thirty (30) days notice prior to the end of the current billing cycle. Upon account termination, we assist you in downloading or exporting all your accounting and application data in standard formats before decommission.

You agree not to use our cloud systems, servers, networks, or software for any unlawful purpose or in violation of applicable laws. Prohibited activities include transmitting malicious software, unauthorized vulnerability scanning, running unauthorized cryptocurrency miners, distributing spam, or attempting to breach network security.

Clients are responsible for safeguarding user passwords, enforcing multi-factor authentication (MFA) across authorized team accounts, and notifying us immediately of any suspected unauthorized access.

All custom web platforms, software implementations, and initial server migrations delivered by The Global IT Services include a thirty (30) day post-launch quality warranty. During this period, our engineering team rectifies any bugs, discrepancies from agreed specifications, or configuration errors promptly at no additional charge.

To the maximum extent permitted by applicable law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data loss, or business interruption, arising out of or in connection with the services.

Our aggregate liability under any claim arising out of an engagement shall not exceed the total fees paid by the client to The Global IT Services for the specific service giving rise to liability during the three (3) months immediately preceding the event.

These terms and any disputes arising out of or related to our services are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any dispute that cannot be resolved amicably through good-faith negotiation will be submitted to the competent courts of New York.